Telephone: 03 5726 1298

Terms & Conditions

TERMS & CONDTIONS

The below terms and conditions are applicable to all current and future bookings with the Lake Anderson Caravan Park by making a booking with us you are agreeing to the below terms & conditions.  Lake Anderson Caravan Park holds no responsibility or liability for any lost, damaged or stolen goods belonging to the guest. Guests who bring their valuable possessions do so at their own risk. Lake Anderson Caravan Park will not be held responsible for any damages caused by a third party of the booking. Charges to the Credit Card are based solely on the effect of property damages and not who caused them. Guests who provide Credit Card details at the time of the booking is held fully accountable for any debits that are taken from the supplied Credit Card that are bounded in these terms and conditions, that is, but not limited to; Damages, Cancellation Policy, Smoking fee, Late check-out fee and Lost Key fee. Lake Anderson Caravan Park has taken measures to ensure the maximum safety for guests in the duration of their stay. Lake Anderson Caravan Park will not be held liable for any injuries, damages or stolen goods caused by third parties, guests within themselves or the public. If any Terms and Conditions are breached with in the duration of the guests stay, fees and charges will be applied.  By making a booking with us you are entering into a contract with us and agreeing to abide by, the terms, conditions and rules of the Lake Anderson Caravan Park. The contract binds you and all members of your party to accept the terms of the contract set out in these terms & conditions. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.

CREDIT CARD

Credit Card details must be provided when making a booking with Lake Anderson Caravan Park, for damage and security reasons. Lake Anderson Caravan Park is authorised to deduct monies to cover the cost of additional/excess cleaning, damages, repairs, replacement of goods, late departures or any other breaches of these terms and conditions. This includes smoking inside.  We do not provide these details to any other persons and they are kept securely within our systems. Any additional fee’s will be charged to the credit card details provided. If Credit Card details are provided on behalf of a third party, guest agrees to take full responsibility and is personally liable for any debits taken from the Credit Card details. Lake Anderson Caravan Park is not responsible for any civil disputes once debits are taken. Lake Anderson Caravan Park recommends guests to consult third party Credit Card details prior to disclosing them to the booking reservation.

CANCELLATION POLICY

We want to provide you with facilities that ensure your stay is comfortable and relaxing and accommodate you the best we can, consequently, we would like you to understand what will happen if you cancel your booking.  Your booking is for a specific date(s) and period of time, once confirmed, cancellations will result in liability for payment in accordance with this policy.  Where bookings are cancelled, less than 7 days prior to arrival, the 1st night's base rate tariff, specific to your booked cabin/site, will be charged to your credit card. Guests who fail to arrive on the designated day or by 10.00 am the following day will still be charged for the full amount. By guaranteeing your booking with provision of your credit card details you are entering into an agreement with us that binds you to the terms of this policy. Failure to disclose all relevant information or comply with these terms may lead to termination of the agreement & loss of the booking. Tariffs are not refundable if you choose to shorten your stay.

CREDIT CARD PROCESSING

Please note that your credit card will only be processed, if required, in accordance with our cancellation policy.  Full payment for your booking is required on arrival prior to your stay.  No booking is guaranteed to be available without the provision of credit card details at the time of the booking.

 GUARANTEED SITE OR CABINS

We do not guarantee Site or Cabin numbers.  Sites and Cabins are allocated at the discretion of management and may be changed without notice to a Site or Cabin of the same, or greater, type.  Changes may occur to accomodate other bookings or for maintenance issues.  We do endeavour to please our guests in maintaining their requests, however, management reserve the right to move bookings if neccessary. 

CHARGES

All rates shown are for a base rate of two people.  All additional people are charged per person per night.  Your confirmation email will state the number of people you have booked for.  Base rate for Cabin bookings are for 2 people sharing the Queen bed.  All additional people are charged per person per night.

DOGS

We do except dogs on our powered and unpowered sites only at the discretion of Management.   No pets are allowed in Cabins, the Amenaties Block or Camp Kitchen

 

 

Your hosts,

Ty & Esther Bates.

Admin

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